Thrive Coffee Roasters FAQs

Espresso is a strong, concentrated form of coffee that originated in Italy. The brewing process involves taking water that is slightly below a boil (around 190 °F) and forcing it through finely-ground coffee beans under high pressure. The unique method used when brewing espresso gives us a strong cup of coffee with 3 distinct phases - the oil droplets, suspended solids, and a layer of foam. The key difference from other coffees lies in the oil droplets that preserve some of the “scents” of the beans, resulting in a richer and stronger coffee flavor. A good cup of espresso is much higher in caffeine per ounce than a normal cup of coffee. Our finely ground espresso blends are perfect for coffee lovers looking for a strong cup to start their day. We also offer bulk savings, so you can reach more customers and grow your business at a price that suits your pocket!

Whole beans are perfect for those who are looking for a more robust, flavorful, and aromatic cup of coffee. Instead of grinding the coffee beans into ground coffee, the full beans are roasted and packaged to be ground at home. Doing this does two things, it locks in the flavor of the beans during shipment, and it increases the shelf life of the beans. Ground coffee is exposed to more air and light than whole beans and therefore loses some of its flavors. By keeping the beans whole, and only grinding them before adding the boiled water, we ensure a deliciously fresh cup with a full flavor profile.

Our decaf coffee is decaffeinated using the Swiss Water® Process. This is a clean decaffeinating method which uses 100% green coffee extract and carbon to filter the caffeine out. This method ensures only caffeine is removed to keep the original quality of the beans intact.

The best way to tell if coffee has gone bad is the smell. If the coffee no longer has a pleasant aromatic smell if is most likely bad. The flavor will have been lost as well. The coffee will not harm you, but it will be lacking in flavor and aroma. You may also be able to see bad coffee if it has lost its rich dark color. When coffee goes bad it loses some of its color.

The best way would be to keep it as a whole bean coffee. Keeping it whole bean means there is less sruafec area for oxygen to interact with. The whole ebans keep the flavor locked in much longer.

The best way to store coffee to keep it fresh longer would be in an air tight container in the freezer. You should only grind fresh ground coffee when you are about to brew. You should only grind the amount you need.

Unopened: Unopened or sealed Ground coffee in the pantry can be stored for 3-5 months, in the freezer it can stay fresh for 1-2 years. Whole bean coffee - unopened or sealed can be stored for 6-9 months in the pantry. While in the freezer it can be stored for 2-3 years. Opened: Opened Ground coffee can last in the pantry and freezer for roughly the same amount of time 3-5 months Opened Whole bean coffee can last in the pantry for 6 months, and 2 years in the freezer.

We only sell Specialty Grade Coffees. Our Coffees are Fair-trade, Single Origin, and Strictly High Elevation grown, Specialty Grade Coffees. We work directly with farmers to ensure they get the most benefit from our relationships. NOT EVEN big chain coffee shops use Specialty Grade Coffee. We also roast in small batches. We do not roast once a week like many other coffee suppliers. We roast as each order comes in. Every step of our process is a manned process, including packaging, filling and labeling. Our Coffee prices ALSO included SHIPPING. Thats right all US DOMESTIC SHIPPING is INCLUDED in our prices.

Yes, we roast all our coffees per order in small batches, the day you order. If you order Whole bean coffee it can be shipped the same day, depending on the time and number of orders in queue. If you order Espresso or Standard ground coffee, we will roast to order, and grind the coffee and ship it within 24 hour after the order. This allows for antural off gassing, which allows you te receive the freshest coffee at your doorstep within 7-10 days.

Returning coffee is not allowed as it is considered as a perishable item unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Express shipping is Next Day Air, 2nd Day Air, 3 Day Select, and other overnight or Express Shipping services that may have been requested by you. Ground shipping is not refunded unless our shipping department was at fault and your order arrived damaged.

Time is of the essence. If you receive your order and notice the order is damaged you must contact us within 48 hours for an exchange. No exchanges or returns will be accepted after 48 hours.

We ask you to cancel an order within 2 hours after purchase. This is because our roasting team will process and roast your order as they come in, we ask you to cancel as soon as possible to prevent the processing of your order. Unfortunately once your order is processed we cannot cancel it.

All orders are roast-to-order and hand packed. Our value comes from being able to provide the freshest coffee available on the internet. The coffee is shipped the same day it is roasted on whole bean coffee, and shipped the day after roasting on ground coffee. Because of this, the coffee orders will take 1-5 business days before our roasters are ready to ship them. Once shipped, it can take an additional 1-5 business days depending on the customer location via standard ground shipping by USPS.

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